Resilience – Grow Through It
During this hybrid era of work, I have noticed and appreciated how open, personal, and supportive clients and colleagues are…
Leadership Effectiveness: Is agility the difference maker?
Several recent articles have described that highly effective responses to COVID have been put in place by the governments of…
Building Blocks for an Innovative Workplace – Part II
Developing Customer Empathy Customer empathy is the foundation on which product innovation should begin. This is where a lot of…
Building Blocks for an Innovative Workplace – Part I
A few years ago, I went through some training in Design Thinking with the goal of creating a culture of…
For the love of competencies!
When I first started working in the talent management field, one of the most confusing concepts for me to understand…
10 Tips to Help Employees Provide Feedback to Their Managers
Many years ago, I had the great honor and pleasure of serving as a civilian psychologist for our active duty…
Taking Your Organization’s Temperature: 4 Tips to Foster a Positive Employee Experience
Has your organization checked its temperature lately? This test is quick and painless and alerts you to potential employee engagement…
2021 is Going to Get Personal
If you’re anything like me, the start of a new year represents a time to reflect, re-prioritize, and identify how…
Building Empathy: Leading in Times of Change
How much time have you spent actually talking with your client about all of the factors that may be making…
Outside Experiences Influence Inside Perspectives
This is a line from an old Hank Williams song called “Why don’t you love me?” In the song, Hank…
