TalentQuest is committed to your success.

During the very important onboarding period, TQ will partner with you to deliver an implementation that is smooth, effective, and flexible. While timelines vary, we will clearly communicate expectations, strive to exceed your goals, and ensure steady and continued technology adoption for all users.

Our clients are at the center of the entire implementation process

Implementation Manager

Manages the project team members and develops the strategies needed to reach the end goal and smoothly transition you to the TalentQuest system.

Client Services Manager

Works with you to enhance your overall experience and provide a personalized dialogue beyond the already established one-to-many communication channels.

Client Experience Advisor

Product experts who will assist you in diagnosing and resolving any product related issues.

PHASE 1

Requirements Gathering
Focused on understanding and articulating your requirements to ensure we are aligned and moving in the same direction.

Launch Call
Review stakeholders, project scope, objectives, and adjust timelines as required.
Gather Technical Requirements
Data migration, technical requirements, interface, and deployment strategy.
Document Technical Implementation
Configure and test the system per your specifications.

PHASE 2

Design & Training
Administrators wear many hats. TQ wants to ensure the people responsible for managing your system have the knowledge and tools needed to make their roles as stress-free as possible.

Module Design
Review features and capabilities of each module being implemented; validate and sign-off on template workflow.
Change Management
Document changes to your existing process(es) and create a change management strategy to ensure smooth user acceptance.
Administrator Training
Enablement for TalentQuest administrators and transfer of knowledge, guidance, and best practices from TQ’s Client Success team.

PHASE 3

Steady State & Continued Adoption
User acceptance is key to your success and doesn’t end when you go live. TQ provides technical support as well as resources to help drive the results you expect and ensure a happy and long-term partnership.

GO LIVE!

User Adoption and Ongoing Success
Newsletters, job aids, webinars, TQ blog, reference program