Job Opportunities

Job Opportunities

Careers

Senior Consultant

Who Are We?

TalentQuest – We offer our clients the absolute best-integrated approach to Talent Management and Development. Our proprietary SaaS-based system includes personality assessments, competency management, employee profiles, goal management, performance reviews, 360 surveys, organizational surveys, compensation management, succession management, recruiting management and learning management. Our consulting expertise includes the design of HR processes, competency modeling, targeted assessment methodologies for selection and development, immersive learning content creation, performance management, customized management training, and leadership development, executive coaching, succession planning, and Board Reviews.

Who Are You?

Our next Sr. Consultant!

Want to Know More?

Of course, you do! We are looking for a Senior Consultant to join the team at TalentQuest. As a Senior Consultant, you will be operating as a generalist in partnership with leaders and organizations in support of their goals to increase overall impact and effectiveness. Leveraging deep insights and understanding human behavior and group dynamics alongside strong business acumen, we are able to make a significant difference in the functioning and effectiveness of individuals, teams, and organizations. We are a small, but cohesive team each with different backgrounds but all with a similar purpose. If you think you would be a good fit for the role and for our team, we’d welcome the chance to learn more about you.

A sample of some of the typical roles of the Senior Consultant:

  • Psychological assessments for employment selection and placement decisions
  • Psychological assessments for leadership development
  • Multi-rater survey facilitation and feedback
  • Executive coaching
  • Executive advisory and consultation
  • Team development and consultation
  • Developing and delivering various leadership development training and team facilitation
  • Supporting and nurturing client relationships
  • Participating in needs assessment and discovery conversations with clients
  • Representing TalentQuest as a subject matter expert to the community

What competencies are we looking for?

  • Systems Thinking – the ability to identify specific solutions to client needs in a way that addresses an immediate need while also providing a foundation for more comprehensive and complete solutions later.
  • Collaboration – the ability to partner effectively across a multi-disciplinary team of internal resources while also collaborating effectively with external stakeholders as needed to deliver high impact, high return solutions
  • Consultation skills – the ability to analyze client needs, understand the client’s business, build strong client relationships, and propose robust solutions to best meet client needs
  • Organizational skills – the ability to manage multiple client deliverables effectively in a manner that ensures a high degree of follow through, attention to detail and quality
  • Executive credibility – the ability to project to senior leaders a credible, professional presence and to communicate in a manner that instills confidence, trust, and influence
  • Communication – the ability to convey complex ideas in a flexible, agile manner as needed to have the desired impact and understanding with the audience.
  • Strong business acumen – the ability to understand various business functions, levers impacting business profitability and the relationship between internal people factors relative to external, market-oriented objectives for the client
  • Authenticity – the ability to have fun on the job, be willing to support others on the team while asking for support when needed

What we need from you:

  • Ph.D. or Psy.D. in Clinical or Counseling Psychology preferred  (I/O with strong assessment experience will also be considered)
  • 3 – 7 years of external consulting experience
  • Experience and sophistication working with senior leaders
  • Strong individual assessment skills
  • Strong facilitation skills
  • Strong critical thinking skills
  • Business development experience
  • Strong interpersonal skills
  • Collaborative, team-oriented but able to work independently
  • Assertive and self-directed
  • Ability to navigate ambiguity
  • Energy and drive necessary to operate in a fast-paced environment
  • Willingness to travel up to 25% time

What We’re Offering!

  • Primo, walkable Midtown Atlanta office location
  • We’ll handle the parking expenses
  • A challenging, yet fun and engaging work environment
  • Colleagues who are good at what they do and can still be humble about it
  • Opportunities for variety and autonomy in your work
  • Endless opportunities for growth and development

Please apply by sending email to Sibi at sbabu@talentquest.com

Client Success Manager

Who Are We?

TalentQuest – We offer our clients the absolute best-integrated approach to Talent Management and Development. Our proprietary SaaS-based system includes personality assessments, competency management, employee profiles, goal management, performance reviews, 360 surveys, organizational surveys, compensation management, succession management, recruiting management and learning management. Our consulting expertise includes the design of HR processes, competency modeling, targeted assessment methodologies for selection and development, immersive learning content creation, performance management, customized management training, and leadership development, executive coaching, succession planning, and Board Reviews.

Who Are You?

Our next Client Success Manager!

Want to Know More?

Of course, you do! As a Client Success Manager with TalentQuest, not only will you oversee the implementation and training process of our software, but you will also be heavily involved in ongoing client relationship building. We are counting on you to drive client satisfaction, engagement, and advocacy. In this role, you will work to strengthen and deepen our client relationships and to identify growth/expansion opportunities.

Your day will include:

  • Owning overall client relationship with clients. You will ensure client satisfaction and retention through the adoption of our services and the growth of relationships.
  • Ensuring the success of the implementation of TalentQuest’s software and services by providing oversight and consultative guidance.
  • Establishing a trusted advisor relationship with clients and driving the continued value of our products and services.
  • Developing, preparing and nurturing customers for advocacy.
  • Working with clients to establish critical goals or other key performance indicators, and aiding the customer in achieving their goals.
  • Working to identify and/or develop upsell opportunities.
  • Advocating customer needs/issues cross-departmentally. Coordinate internal resources cross-departmentally.
  • Program managing account escalations.

What Do We Need from You?

  • Bachelor’s degree or equivalent
  • 5 years of experience as a Client Success Manager in a web-based software company
  • 3 years of experience in Talent Management or Talent Development
  • Experience in client relationship management and customer success, or an equivalent history of increasing customer satisfaction, adoption, and retention.
  • Proven ability to drive the continuous value of our products and services.
  • An amazing ability to thrive in a multi-tasking environment and operate successfully under tight deadlines
  • Eagerness to learn, adapt and perfect your work
  • Loads of energy and excitement
  • The extraordinary ability to avoid NERF gun bullets at any given time

What We’re Offering!

  • Competitive salary and full benefits package (medical, dental, vision, 401k, and life insurance)
  • Primo, walkable Midtown office location
  • We’ll handle the parking expenses
  • A challenging, yet fun and engaging work environment
  • Popcorn every Thursday
  • Endless opportunities for growth and development

Click here to apply!