LEARNING SOLUTIONS

Effective leadership development in minutes!

TQ Content 4U - Complete Course Library

ADAPTING TO NEW WORKSTYLES

  • Agility in Times of Change
  • Key Skills of Effective Virtual Leadership
  • How to Conduct a Virtual Interview

BECOMING A COMPETENT LEADER

  • Leadership Development
  • Leading Effective Teams
  • Building an Effective Leadership Succession Plan
  • Creative Thinking and Problem Solving

BECOMING AN EFFECTIVE MANAGER

  • Operations Management
  • Building Emotional Intelligence
  • Conflict Resolution
  • Managing a Cross-Functional Team
  • Managing Performance
  • Giving Effective Feedback
  • Business Acumen-Finance
  • Reducing Rater Bias

BUILDING A STRONG SALES TEAM

  • Sales Leadership
  • Sales Effectiveness

BUILDING RELATIONSHIPS

  • Interpersonal Relationships

BUSINESS ACUMEN

  • Becoming a Continuous Learning Organization

BUSINESS ACUMEN - FINANCE

  • Examining the Balance Sheet
  • Finance for Non-Finance Managers
  • Forecasting and Budgeting

BUSINESS COMMUNICATION SKILLS

Building Your Personal Brand

BUSINESS POWER SKILLS

  • Business Communication Skills
  • Business Acumen
  • Customer Service
  • Effective Presentations
  • Interpersonal Effectiveness
  • Project Management

BUSINESS STRATEGY

  • Creating a Competitive Edge
  • Fostering a Culture of Risk Taking
  • Operationalize Business Strategies – Organizational Strategy Elements
  • Workplace Ethics
  • How to Change a Culture to Encourage Risk Taking

BUSINESS WRITING

  • Becoming a Good Business Writer
  • Review of Grammatical Principles

COURAGEOUS CONVERSATIONS

  • Courageous Conversations on Race
  • Macro Effects of Micro Aggressions
  • Rethinking the Business Case for Diversity and Inclusion
  • Institutional Strategies to Combat Racism
  • Attracting and Retaining Black Talent

COVID-19

  • How to Don and Doff a Mask
  • How to Greet in the New World
  • COVID-19 Precautions
  • Proper Handwashing Procedure

CREATIVE THINKING & PROBLEM SOLVING

  • Benefits of Creative Thinking

CUSTOMER FOCUS

  • Improving Customer Rapport
  • Understanding Customer Motivation
  • Managing Upset Customers

DIGITAL TRANSFORMATION

  • Introduction to Digital Transformation
  • Transformation of Markets, Business Models, and Strategy
  • Transformation of Customer Needs, Workforce Needs, and Operations

EFFECTIVE BUSINESS STRATEGY

  • Competition vs. Differentiation (SWOT Analysis)
  • Six Core Organization Functions

EFFECTIVE COACHING

  • Coaching vs. Mentoring
  • Components of the Coaching Process
  • Coaching Skills Checkup
  • The COACH Model
  • Coaching Conversations

EFFECTIVE COMMUNICATIONS

  • Using Open-Ended Questions
  • Creating “Win-Win” Scenarios
  • Electronic Communications
  • Communicating Upward

EFFECTIVE FEEDBACK

  • Sandwich Feedback
  • Resistant vs. Open to Change
  • Managing Reactions to Feedback

EFFECTIVE MEETINGS

  • Defining the Right Agenda
  • Assigning Roles and Responsibilities
  • Understanding the Value of People’s Time

EMOTIONAL INTELLIGENCE

  • Introduction to Emotional Intelligence
  • Personal Competence
  • Social Competencies
  • Emotional Intelligence Strategies

EFFECTIVE PRESENTATIONS

  • Engagement Practices

INTERPERSONAL EFFECTIVENESS

  • Enhancing Listening Skills
  • Networking and Building Relationships

INTRODUCTION TO DIGITAL TRANSFORMATION

  • How Digital is Transforming Enterprises and Society
  • Transformation of Markets, Business Models, and Strategy
  • Transformation of Customer Needs, Workforce Needs, and Operations

LEADERSHIP GROWTH

  • Leading Small vs. Large Groups
  • The Components of Effective Leadership

LEADING CHANGE

  • Kurt Lewin’s 3 Stages of Change Model
  • McKinsey’s 7-S Change Model
  • Kotter’s 8 Step Change Model

LEADING INNOVATION

  • Building Innovation Teams
  • Leading Innovation Sessions
  • Trystorming

LEADING PEOPLE

  • Leading, Not Managing People
  • Facilitating vs Directing People
  • Motivating People – Theory X vs Theory Y
  • Holding People Accountable

LEADING TEAMS

  • Employee Motivation – Intrinsic vs Extrinsic Motivation
  • Leading and Motivating Call Center Teams
  • Leading and Managing Effective Virtual Teams
  • Leading Dynamic Teams
  • Leading Generationally Diverse Teams

MANAGING A DIVERSE WORKPLACE

  • Managing Diversity

MANAGING CONFLICT

  • Situational Conflict
  • Small vs. Large Group Conflict
  • The Role of the Facilitator

MANAGING PERFORMANCE

  • Developing Cascading Goals
  • The GROW Model
  • Individual Development Plans
  • Setting Stretch Goals

PERFORMANCE MANAGEMENT

  • Setting SMART Goals

SALES EFFECTIVENESS

  • Mastering the Cold Call Sales Process

SITUATIONAL LEADERSHIP

  • Roles of Leadership
  • Situational Leadership Theory
  • Choosing a Leadership Theory
  • Executive Presence
  • Skills of a Situational Leader

TALENT ACQUISITION

  • Recruiting
  • Selection
  • Interviewing Skills
  • Behavioral Interviewing

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