Last updated: October 25, 2024
To support TalentQuest in delivering its Services, TalentQuest may engage third party service providers to assist TalentQuest with its data processing activities. When we work with these service providers in our capacity as a data processor, the third-party service provider is a sub-processor of TalentQuest (“Sub-processor”).
Before engaging any Sub-processor, we perform extensive due diligence, including detailed security and legal analysis. We do not engage a Sub-processor unless our quality standards are met. Our Sub-processors are all subject to contract terms that enforce compliance with applicable data protection laws.
Infrastructure Sub-processors
Sub-processor: Amazon Web Services
Purpose: TMS and LMS Platforms Hosting
Location: Canada and Germany (DR)
DATA PRIVACY INFORMATION
Sub-processor: Cvent
Purpose: TalentQuest Surveys
Location: United States
DATA PRIVACY INFORMATION
Sub-processor: Datadog, Inc.
Purpose: TMS and LMS Application Monitoring and Security
Location: United States
DATA PRIVACY INFORMATION
Sub-processor: Nylas
Purpose: Calendar Integration with TMS and LMS Platforms
Location: United States
DATA PRIVACY INFORMATION
Sub-processor: Rustici Software, LLC
Purpose: TalentQuest Course Library Hosting
Location: United States
DATA PRIVACY INFORMATION
Sub-processor: ZenDesk
Purpose: Customer Support and Ticketing
Location: United States
DATA PRIVACY INFORMATION
Sub-processor: ChurnZero
Purpose: Customer Success Platform
Location: Germany
Privacy Policy | Data Processor Clauses | Security
Sub-processor: OpenSesame
Purpose: LMS Marketplace
Location: United States
DATA PRIVACY INFORMATION
Sub-processor: Workato
Purpose: Integration and Workflow Automation Platform
Location: Germany
DATA PRIVACY INFORMATION
Sub-processor: Hotjar
Purpose: TMS and LMS Usability Analysis
Location: Ireland
DATA PRIVACY INFORMATION
Sub-processor: Joynd
Purpose: Integration and Workflow Automation Platform
Location: United States, Germany, Australia (selected based upon customer location)
DATA PRIVACY INFORMATION
Sub-processor: OpenAI
Purpose: API’s for integrating AI capabilities within the TalentQuest platform
Location: United States
DATA PRIVACY INFORMATION
Other Sub-processors
Sub-processor: SalesForce
Purpose: CRM and Marketing Automation Platform
Location: United States
DATA PRIVACY INFORMATION
Sub-processor: 6Sense
Purpose: Marketing Platform
Location: United States
DATA PRIVACY INFORMATION
Our business needs may change from time to time. For example, we may deprecate a Sub-processor to consolidate and minimize our use of Sub-processors. Similarly, we may add a Sub-processor if we believe that doing so will enhance our ability to deliver our Services. We will periodically update this page to reflect additions and removals to our list of Sub-processors.
For more information on TalentQuest’s privacy practices, please consult our Privacy Policy.