SUPPORT

Every client is valued at TalentQuest.

We believe that with the right effort and the right tools, we can make things easier for our clients.

Working with companies of all sizes and across all industries, we’ve seen what works and what doesn’t. Our experience has proven that maximum results are achieved by ensuring that a company’s people strategies are aligned with the business strategy, that solutions are customized to client specific needs, that they are not over engineered, and that they are integrated throughout the business. With our broad industry knowledge, a 98% customer retention rate, and a relentless focus on client success, we are confident that we can help you achieve your goals.

TalentQuest Implementation Services

TalentQuest has extensive experience in implementing solutions that are focused exclusively on meeting the talent and performance needs of organizations. The TalentQuest Client Success team provides end-to-end implementation services for our customers. This team is comprised of Implementation Managers, Business Analysts, I/O Psychologists, Application Analysts, Quality Assurance Specialists, and System Architects that are trained and experienced with TalentQuest applications.

We use an effective implementation approach, which stems from several industry-standard implementation methodologies. Our approach focuses on key strategic and tactical areas that must be addressed to maximize the client’s return on investment while minimizing business risks.

TalentQuest Training

The TalentQuest Talent Management system is very intuitive and easy to use, so required training is minimal.

Standard training materials and job aides are provided as part of the implementation process and are designed to be used as end-user training resources for our clients. In addition, in-depth training is provided for client system administrators, so they are comfortable supporting their internal teams.

TalentQuest Ongoing Support

At TalentQuest, we provide you with the highest level of support and service. We get results, and we care about your satisfaction. Our support team is always ready to service our clients. We strive to respond in a timely and caring manner to all needs, and to quickly resolve any issues or questions that may be encountered while using the TalentQuest Talent Management System.

Service and support that you cannot find anywhere else.

Existing Clients: