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TQ Leadership Series - Course Library

TQ LEADERSHIP SERIES 100/100/100 TRIAL: TalentQuest is offering complimentary access to the library of 100 TQ Leadership courses for 100 users for 100 days.

ADAPTING TO NEW WORKSTYLES

  • Agility in Times of Change
  • Key Skills of Effective Virtual Leadership
  • How to Conduct a Virtual Interview

BECOMING A COMPETENT LEADER

  • Leadership Development
  • Leading Effective Teams
  • Building an Effective Leadership Succession Plan
  • Creative Thinking and Problem Solving

BECOMING AN EFFECTIVE MANAGER

  • Operations Management
  • Building Emotional Intelligence
  • Conflict Resolution
  • Managing a Cross-Functional Team
  • Managing Performance
  • Giving Effective Feedback
  • Business Acumen-Finance
  • Reducing Rater Bias

BUILDING A STRONG SALES TEAM

  • Sales Leadership
  • Sales Effectiveness

BUILDING RELATIONSHIPS

  • Interpersonal Relationships

BUSINESS ACUMEN

  • Becoming a Continuous Learning Organization

BUSINESS ACUMEN - FINANCE

  • Examining The Balance Sheet
  • Finance for Non-Finance Managers
  • Forecasting and Budgeting

BUSINESS COMMUNICATION SKILLS

Building Your Personal Brand

BUSINESS POWER SKILLS

  • Business Communication Skills
  • Business Acumen
  • Customer Service
  • Effective Presentations
  • Interpersonal Effectiveness
  • Project Management

BUSINESS STRATEGY

  • Creating a Competitive Edge
  • Fostering a Culture of Risk Taking
  • OrganizationalStrategy Elements
  • Workplace Ethics

BUSINESS WRITING

  • Becoming a Good Business Writer
  • Review of Grammatical Principles

CREATIVE THINKING & PROBLEM SOLVING

  • Benefits of Creative Thinking

CUSTOMER FOCUS

  • Improving Customer Rapport
  • Understanding Customer Motivation
  • Managing Upset Customers

DIGITAL TRANSFORMATION

  • Introduction to Digital Transformation
  • Transformation of Markets, Business Models, and Strategy
  • Transformation of Customer Needs, Workforce Needs, and Operations

EFFECTIVE BUSINESS STRATEGY

  • Competition vs. Differentiation (SWOT Analysis)
  • Six Core Organization Functions

EFFECTIVE COACHING

  • Coaching vs. Mentoring
  • Components of the Coaching Process
  • Coaching Skills Checkup
  • The COACH Model
  • Coaching Conversations

EFFECTIVE COMMUNICATIONS

  • Using Open-Ended Questions
  • Creating “Win-Win” Scenarios
  • Electronic Communications
  • Communicating Upward

EFFECTIVE FEEDBACK

  • Sandwich Feedback
  • Resistant vs. Open to Change
  • Managing Reactions to Feedback

EFFECTIVE MEETINGS

  • Defining the Right Agenda
  • Assigning Roles and Responsibilities
  • Understanding the Value of People’s Time

EMOTIONAL INTELLIGENCE

  • Introduction to Emotional Intelligence
  • Personal Competence
  • Social Competencies
  • Emotional Intelligence Strategies

EFFECTIVE PRESENTATIONS

  • Engagement Practices

INTERPERSONAL EFFECTIVENESS

  • Enhancing Listening Skills
  • Networking and Building Relationships

LEADERSHIP GROWTH

  • Leading Small vs. Large Groups
  • The Components of Effective Leadership

LEADING CHANGE

  • Kurt Lewin’s 3 Stages of Change Model
  • McKinsey’s 7-S Change Model
  • Kotter’s 8 Step Change Model

LEADING INNOVATION

  • Building Innovation Teams
  • Leading Innovation Teams
  • Trystorming

LEADING PEOPLE

  • Leading, not Managing People
  • Facilitating vs Directing People
  • Motivating People – Theory X vs Theory Y
  • Holding People Accountable

LEADING TEAMS

  • Employee Motivation – Intrinsic vs Extrinsic Motivation
  • Leading and Motivating Call Center Teams
  • Leading and Managing Effective Virtual Teams
  • Leading Dynamic Teams
  • Leading Generationally Diverse Teams

MANAGING A DIVERSE WORKPLACE

  • Managing Diversity

MANAGING CONFLICT

  • Situational Conflict
  • Small vs. Large Group Conflict
  • The Role of the Facilitator

MANAGING PERFORMANCE

  • Developing Cascading Goals
  • The GROW Model
  • Individual Development Plans
  • Setting Stretch Goals

PERFORMANCE MANAGEMENT

  • Setting SMART Goals

SALES EFFECTIVENESS

  • Mastering the Cold Call Sales Process

SITUATIONAL LEADERSHIP

  • Roles of Leadership
  • Situational Leadership Theory
  • Choosing a Leadership Theory
  • Executive Presence
  • Skills of a Situational Leader

TALENT ACQUISITION

  • Recruiting
  • Selection
  • Interviewing Skills
  • Behavioral Interviewing

More Courses Coming - Check Back Soon