TQ LEADERSHIP SERIES 100/100/100 TRIAL: TalentQuest is offering complimentary access to the library of 100 TQ Leadership courses for 100 users for 100 days.
LEARNING SOLUTIONS
Effective leadership development in minutes!
ADAPTING TO NEW WORKSTYLES
- Agility in Times of Change
- Key Skills of Effective Virtual Leadership
- How to Conduct a Virtual Interview
BECOMING A COMPETENT LEADER
- Leadership Development
- Leading Effective Teams
- Building an Effective Leadership Succession Plan
- Creative Thinking and Problem Solving
BECOMING AN EFFECTIVE MANAGER
- Operations Management
- Building Emotional Intelligence
- Conflict Resolution
- Managing a Cross-Functional Team
- Managing Performance
- Giving Effective Feedback
- Business Acumen-Finance
- Reducing Rater Bias
BUILDING A STRONG SALES TEAM
- Sales Leadership
- Sales Effectiveness
BUILDING RELATIONSHIPS
- Interpersonal Relationships
BUSINESS ACUMEN
- Becoming a Continuous Learning Organization
BUSINESS ACUMEN - FINANCE
- Examining The Balance Sheet
- Finance for Non-Finance Managers
- Forecasting and Budgeting
BUSINESS COMMUNICATION SKILLS
Building Your Personal Brand
BUSINESS POWER SKILLS
- Business Communication Skills
- Business Acumen
- Customer Service
- Effective Presentations
- Interpersonal Effectiveness
- Project Management
BUSINESS STRATEGY
- Creating a Competitive Edge
- Fostering a Culture of Risk Taking
- OrganizationalStrategy Elements
- Workplace Ethics
BUSINESS WRITING
- Becoming a Good Business Writer
- Review of Grammatical Principles
CREATIVE THINKING & PROBLEM SOLVING
- Benefits of Creative Thinking
CUSTOMER FOCUS
- Improving Customer Rapport
- Understanding Customer Motivation
- Managing Upset Customers
DIGITAL TRANSFORMATION
- Introduction to Digital Transformation
- Transformation of Markets, Business Models, and Strategy
- Transformation of Customer Needs, Workforce Needs, and Operations
EFFECTIVE BUSINESS STRATEGY
- Competition vs. Differentiation (SWOT Analysis)
- Six Core Organization Functions
EFFECTIVE COACHING
- Coaching vs. Mentoring
- Components of the Coaching Process
- Coaching Skills Checkup
- The COACH Model
- Coaching Conversations
EFFECTIVE COMMUNICATIONS
- Using Open-Ended Questions
- Creating “Win-Win” Scenarios
- Electronic Communications
- Communicating Upward
EFFECTIVE FEEDBACK
- Sandwich Feedback
- Resistant vs. Open to Change
- Managing Reactions to Feedback
EFFECTIVE MEETINGS
- Defining the Right Agenda
- Assigning Roles and Responsibilities
- Understanding the Value of People’s Time
EMOTIONAL INTELLIGENCE
- Introduction to Emotional Intelligence
- Personal Competence
- Social Competencies
- Emotional Intelligence Strategies
EFFECTIVE PRESENTATIONS
- Engagement Practices
INTERPERSONAL EFFECTIVENESS
- Enhancing Listening Skills
- Networking and Building Relationships
LEADERSHIP GROWTH
- Leading Small vs. Large Groups
- The Components of Effective Leadership
LEADING CHANGE
- Kurt Lewin’s 3 Stages of Change Model
- McKinsey’s 7-S Change Model
- Kotter’s 8 Step Change Model
LEADING INNOVATION
- Building Innovation Teams
- Leading Innovation Teams
- Trystorming
LEADING PEOPLE
- Leading, not Managing People
- Facilitating vs Directing People
- Motivating People – Theory X vs Theory Y
- Holding People Accountable
LEADING TEAMS
- Employee Motivation – Intrinsic vs Extrinsic Motivation
- Leading and Motivating Call Center Teams
- Leading and Managing Effective Virtual Teams
- Leading Dynamic Teams
- Leading Generationally Diverse Teams
MANAGING A DIVERSE WORKPLACE
- Managing Diversity
MANAGING CONFLICT
- Situational Conflict
- Small vs. Large Group Conflict
- The Role of the Facilitator
MANAGING PERFORMANCE
- Developing Cascading Goals
- The GROW Model
- Individual Development Plans
- Setting Stretch Goals
PERFORMANCE MANAGEMENT
- Setting SMART Goals
SALES EFFECTIVENESS
- Mastering the Cold Call Sales Process
SITUATIONAL LEADERSHIP
- Roles of Leadership
- Situational Leadership Theory
- Choosing a Leadership Theory
- Executive Presence
- Skills of a Situational Leader
TALENT ACQUISITION
- Recruiting
- Selection
- Interviewing Skills
- Behavioral Interviewing
