Jon NaphinJon Naphin is a Vice President with TalentQuest. As a client advocate, he takes a lead role in directing TalentQuest’s activities within select client relationships. Prior to joining TalentQuest, Jon held management positions at General Motors, ADP and Peachtree Software. He is the founding Chairman of LaAmistad, an Atlanta-based non-profit providing tutoring and life-skills…
How can you compare parenting success with increasing software user adoption? In both cases you need to understand that not everyone learns at the same rate and that you need to celebrate wins – big or small! Rachel Finglass, TalentQuest’s President of Global Talent Management, shares lessons learned in parenting and how they can apply to managing the successful adoption of enterprise software.
Michael HarveyAs User Experience Architect at TalentQuest, Michael is responsible for leading interface design efforts while collaborating with product teams to enhance usability based on client and end-user feedback. His over 20 years of digital experience includes UI/UX design, creative direction, front-end development, and email marketing. Michael is a graduate of The Pratt Institute and…
Jordan KennedyJordan Kennedy is a Senior Account Executive at TalentQuest. He graduated from Western Michigan University with a degree in Aviation Business Administration. Jordan has spent the last five years in the automotive and IT industries with a focus on sales training, employee recognition, talent management, and learning management solutions.
You can never really understand a person until you climb into their shoes and walk around in them for a while
How can we take a very ‘human’ challenge and apply technology to address it, at scale, in a way that doesn’t ‘de-humanize’ it.
Coming back to work is an adjustment for their people just like being asked to work remotely was.
Once you’ve identified the end goal for your team, set it aside and focus your efforts on helping them to identify and develop those incremental behaviors and skills needed to deliver on those results
Coaches need to understand what motivates their team and provide the necessary encouragement to push their limits.
Organizations that succeed at understanding their employees find it easier to create a “good day” blueprint.