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Privacy Policy

1. Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the options available to you regarding the way your information is collected and used. This Privacy Notice (“Notice”) applies to TalentQuest, LLC and its subsidiaries (“TalentQuest” or “we,” “our,” or “us”). In this Notice, the words “you” and “your” refer to you, the user of our Services, as the party agreeing to this Notice. Employees of TalentQuest should refer to the Employee Privacy Notice. This Notice describes our privacy practices for information that we collect from your interactions with us, including, but not limited to:

  • Use of this website and any other websites owned or controlled by us which reference or link to this Notice (the “Websites”);
  • Use of the software applications made available by us for use on or through computers and mobile devices (the “Apps”);
  • Use or consideration of our products, including but not limited to, our Talent Insights™, Behavioural Assessments, Goals, Performance, Compensation, 360 Surveys, Learning, Succession, Connect, and Analytics (the “Products”);
  • Interacting with our customer service department, connecting with us on social media, posting to our social media pages, and tagging us in your social media posts (collectively, the “Communications”); and
  • Responding to or viewing our advertisements or participating in our surveys, contests, or promotions (the “Participation Opportunities”).

The Websites, the Apps, the Services, the Communications, and the Participation Opportunities are collectively referred to as the “Services.”  This Notice also applies to Personal Information that we receive from business partners or third parties (such as your Employer or potential Employer). You can find more information about our collection of Personal Information below. Our Services are used by our clients seeking to improve their Talent Management and Development practices (“Employers”), Employees of our clients (“Users”), people visiting the Websites (“Website Visitors”) and people applying for employment with us (“Job Applicants”). By using the Services, you agree to our Terms of Use.

This Notice does not apply to third-party websites accessible through our websites. This Notice does not apply to any such user generated content and we are not responsible for circumvention of any privacy settings or security measures contained on the Site with respect thereto. You understand and acknowledge that, even after removal, copies of such user content may remain viewable in cached and archived pages or if other users have copied or stored your user content.

2. Personal Information We Collect

“Personal Information” means any data that identifies you as an individual or relates to an identifiable individual. We obtain Personal Information relating to you at various points in interacting with our Services and from various sources described below.

Information That You Provide To Us

Website Visitors

  • Contact information such as your first and last name, email address, home or business address, delivery address, telephone numbers, mobile numbers.


  • Contact information such as your first and last name, email address, home or business address, delivery address, telephone numbers, mobile numbers
  • Commercial information such as credit or debit card information, bank account information, and billing information, as well as Apps or Services purchased and/or used.
  • Inferences regarding your marketing and communications preferences, interests, and other characteristics.
  • Audiovisual information such as customer care call or video conference recordings.


  • Contact information such as your first and last name, email address, home or business address, delivery address, telephone numbers, mobile numbers
  • Demographic information such as your age, gender, citizenship status, disability status and marital status.
  • Audiovisual information such as customer care call or video conference recordings.
  • Social media information consistent with your account settings within the social media service, such as location, check-ins, activities, interests, photos, status updates, and friend list.

 Job Applicants

  • Contact information such as your first and last name, email address, home or business address, delivery address, telephone numbers, mobile numbers
  • Demographic information such as your age, gender, citizenship status, disability status and marital status.
  • Employment information such as employment history, current and former employer names and addresses, profession or title/role, employer/employee identification information, expense information, tax and withholding information, and emergency contact information.

Information That Is Automatically Collected

Like many businesses, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Services (“Usage Information”). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Services. Usage Information may include:

  • Your IP address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier;
  • Your Device functionality (including browser, browser language, settings and behaviour, operating system, hardware, mobile network information);
  • Referring and exit web pages and URLs;
  • The areas within the Site that you visit and your activities there, including remembering you and your preferences;
  • Your Device location or other location information, including the postcode, county or country from which you accessed the Services;
  • Your Device characteristics;
  • Certain other Device data, including the time of day you visit our Websites or other information used to provide analytics or other usage information;
  • Information about your engagement with our emails; and
  • Statistical information about how both unregistered and registered users, collectively, use the Websites and Services. This aggregate information is derived from Personal Information but cannot be tied back to you or your web browser.

Information Collected from Third Parties

The Websites may include functionality that allows certain kinds of interactions between the Websites and your account on a third-party website or application. The use of this functionality may involve the third-party site providing information to us. For example, we might obtain information about the traffic and usage of our website from third parties. These third parties also use cookies and other tracking technologies to capture information about your interactions with Us. We do not have control over the information that is collected, used, and shared by these third parties. We encourage you to review the Notices of these third parties to understand their privacy practices.

3. Where We Collect Information

  • Registration on our Services – In order to use some of our Services, you must first create a username and password.
  • From Employers (or potential employer) – We collect contact information (such as full name, address, phone number, and email address). We may use this information to contact you about our Services.
  • Pay for Services.We collect Personal Information from you in order to fulfil your order and your request for Services.
  • Inquire about Our Services or Request Information or Materials from Us – We collect Personal Information from you to be able to respond to your request for a quote or inquiry about our Services.
  • Contact Customer Care Centres – We collect Personal Information from you when you contact us, including when you communicate with us by email, fax or via online chat Services or contact customer service. These verbal communications may be recorded for purposes of quality assurance and training.
  • Social Media – We collect Personal Information from you when you choose to participate in our social media activities or offers. We may also permit you to enter into contests to provide photos which you may share with your connections on social media for votes, shared offers or other promotions.
  • Application for Employment – We collect Personal Information from you when you choose to apply online for employment with us to assess your suitability for employment.

4. How We Use Your Information

TalentQuest may use Personal Information provided to us as follows:

  • To offer and provide our Services and to support our core business functions.
  • To service or fulfil orders, including to communicate with you about our Services, send an order confirmation, register and service your account, and respond to customer service requests related to the Services we provide.
  • To personalise your experience by displaying content based upon your interests.
  • To maintain our customer relationship and provide you with information about or changes to our Websites, our Terms of Use, and/or this Notice.
  • For internal business processes, authentication, loss and fraud prevention, public safety, and legal functions.
  • For direct marketing purposes, including to invite you to participate in contests, giveaways, and promotions; to send you information about our products or service information; and to send you information about new or updated products, or news and information that you have otherwise requested through our newsletter subscription.
  • To conduct research, analysis, and advertising.
  • To invite you to participate in user surveys or to ask for your feedback on this Website or our products.
  • For internal statistical, marketing, or operational purposes, such as to measure and understand demographic, user, user interest, purchasing, and other trends among our users.
  • To protect the security and integrity of our Websites and business.
  • To investigate, prevent, defend against, or take other action regarding violations of this Notice or our Terms of Use, illegal activities, suspected fraud, or situations involving potential threats to the legal rights of us or others.
  • To comply with applicable laws and regulations.

TalentQuest may collect information about the use of the Websites, such as the types of Services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. TalentQuest may use this aggregate, non-identifying statistical data for statistical analysis, research, marketing or similar promotional purposes. In addition, TalentQuest analyses aggregate data as part of ongoing efforts to validate and enhance our product.

5. Communications From The Websites

Services-related Announcements – We will send you Services-related announcements on occasions when it is necessary to do so. For instance, if you are a participant in a peak performer profile or a 360-feedback survey, we will send you a notification email. In some instances, we may also send you other notification/reminder emails related to the performance management process. Generally, you may not opt-out of these communications, which are not promotional in nature. You may opt out of the 360-feedback process and the emails related to that 360-feedback process by following the opt-out procedure specified in such email. Employers have the option to deactivate User accounts.

Customer Service – We will communicate with you in response to your inquiries, to provide the Services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your reasonable instructions.

6. How We Disclose Your Personal Information

TalentQuest is not the sole owner of the information collected on TalentQuest. Personal Information of Users submitted to us related to our Services may be shared with an Employer in connection with its use of the TalentQuest Services.

We may disclose Personal Information provided to us as follows:

  • Aggregate Information – We may disclose aggregate data for validity, reliability, and normative research, though in such analyses data will not be identified by individual.
  • Personal Information – We may disclose User personal information that you provide with your Employer. We may also share User personal information with companies providing services to us or delivering Services on our behalf. This includes the provision of certain Services, like the vendors we partner with that perform behavioural and personality assessments. In such cases, we require these companies to institute safeguards for the protection of your information.
  • Acquisition – If our company or our assets are acquired by another company, the acquiring company will assume responsibility for the information collected by us through this web site and it will assume the rights and obligations regarding the information collected through this web site, as described in this Notice.
  • Required by Law – We will disclose your personal information (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials based on an enforceable government request or as may be required under applicable law, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

7. Links To Other Sites

Our Websites may contain third-party links, include third-party integrations, or offer a co-branded or third-party branded service (collectively, “Other Links and Sites”). Through these Other Links and Sites, you may be providing information (including Personal Information and other information) directly to the third party (which may include certain Service Providers), us, or both. Because these Other Links and Sites may not be hosted or controlled by us, we are not responsible for the privacy practices of those Other Links and Sites or the content provided thereon.

This Notice does not apply to the information practices of those Other Links and Sites. We encourage you to review the privacy policies of each of those Other Links and Sites carefully.

8. Choice/Opt-out

User participation in the Services offered (e.g., performance appraisals, goals management, 360 feedback, selection assessments, succession planning, learning management, connect, compensation management, and any future Services we may offer) is based on your relationship with your Employer. If you are a User you should discuss with your Employer if you decide not to participate in our Services.

For marketing messages, you may unsubscribe from our newsletter by clicking on the unsubscribe button found in the emails at any time or contacting us using the contact information below.

9. Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on our Websites. When visiting our Websites, we maintain data on the Website Visitor’s activities on our servers within a session. This session is uniquely identifiable via a temporary session token. We store this session token in the session cookie.

We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our Websites. A session ID cookie expires when you close your browser, and does not contain any personal information. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. (For more information on cookies, click here:

We set a persistent cookie to store your login id, so you don’t have to enter it more than once.

If you reject cookies, you may still use our Websites, but your ability to use some areas of our Websites may be limited.

10. Do Not Track

Some Internet browsers have begun to offer what often is referred to as “do not track” mechanisms for browser users to automatically signal privacy preferences to websites that they visit. Internet browsers have only begun to include these features relatively recently and there is not yet a consensus about what steps a website should take when it receives a do-not-track signal from a site visitor’s browser or what information collection or use restrictions should be applied when a do-not-track signal is received. As a result, our Websites do not currently respond to do-not-track-signals.

We do not authorise third parties, such as advertising networks, to collect personally identifiable information about an individual’s online activities over time and across different websites when the individual uses our service.


These cookies are essential to provide you with Services available through our Site and to enable you to use some of its features. Without these cookies, the Services that you have asked for cannot be provided, and we only use these cookies to provide you with those Services.

These cookies allow our Site to remember choices you make when you use our Site. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-select your preferences every time you visit our Site.

These cookies collect information about traffic to our Site and about how individuals use our Site. The information gathered may include the types of information described above in the section titled “Information automatically collected.” We use this information to help operate our Site more efficiently, to gather broad demographic information, monitor the level of activity on our Site, and improve the Site. We use Google Analytics for this purpose. Google Analytics uses its own Cookies. You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available here.

These cookies are used when you share information using a social media sharing button or “like” (or similar) button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter. The social network will record that you have done this. Social networks use their own cookies.

These cookies track your browsing habits to enable us and third-party advertising networks to deliver ads that may be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests or browsing behaviour. Based on the cookies that the third-party advertising network sets on our Site and other sites, advertisers can display advertisements that may be relevant to your interests on our Site and while you are on third-party websites. You can choose to disable cookies, as described below, or to opt out of the use of your browsing behaviour for purposes of targeted advertising. For opt out instructions, please review the “Targeted online advertising” portion of the “Your Choices” section of this Privacy Statement.


Under certain US state laws, collection of data through third-party cookies for targeted advertising and similar purposes may be considered a “sale”. To opt out of automated sales of Personal Information, please click here.

11. Access To Personal Information

If you are a User and your personal information changes, you may update it by making the change on your personal profile page or by emailing your Employer administrator. You may access your profile page by clicking the profile link on the TalentQuest Home Page.

Access to personal information stored by TalentQuest (such as assessments or 360 feedback reports) is provided at the discretion of your Employer.

12. Security

The security of your personal information is important to us. When you enter information, we encrypt that information using secure socket layer technology (SSL). (To learn more about SSL, follow this link

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Websites, you can send an email to us at

13. Children’s Privacy

Our Websites are not directed at children under 18 years of age, and we do not knowingly collect or receive Personal Information from them. In limited cases, Employers might use our Apps to collect and process personal information of children between the ages of 13 and 16, but only with the consent of a parent or guardian. If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please notify us immediately by sending an email to

14. International Data Transfers

We operate internationally, and as a result, may transfer personal information across international borders, including from the EEA and Canada to the United States for processing and storage and to India for processing depending on the Services you access. Information collected through these Websites may be delivered to servers located in the United States and Canada. By using our Websites, you consent to the transfer of this personal information, and to our use of such personal information as outlined in this Notice; if you are located in the European Economic Area, please visit our EU-US Privacy Shield Notice to learn about your rights with respect to personal information.

15. Your California Privacy Rights

This section of our Notice applies to consumers who reside in California. We adopt this section to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

If you are a California resident, you may be able to exercise the following rights. We will honour requests received to the extent required by applicable law and within the time provided by law.

Right to Access and Information Regarding Personal Information

You have the right to request that we disclose to you the categories and specific pieces of Personal Information we have collected about you. Specifically, you have the right to request that we disclose the following to you, in each case in the twelve-month period preceding your request:

  • The categories of Personal Information we have collected about you;
  • The categories of sources from which the Personal Information is collected;
  • Our business or commercial purpose for collecting or selling Personal Information;
  • The categories of third parties with whom we share Personal Information;
  • The specific pieces of Personal Information we have collected about you;
  • The categories of Personal Information about you, if any, that we have disclosed for monetary or other valuable consideration and the categories of third parties to which we have disclosed the information, by category or categories of Personal Information for each third party to which we disclosed the Personal Information; and
  • The categories of Personal Information about you that we disclosed for a business purpose.
  • The categories of sensitive personal information to be collected and the purposes for which the categories of sensitive personal information are collected or used and whether such information is sold or shared.

Right to Deletion of Personal Information

You have the right to request that we delete Personal Information about you that we have collected from you. There may be certain exceptions to our obligation to delete your information such as if you have an existing account or transaction with us or if we have a legitimate business reason to keep your information.

Right to Correct Personal Information

You have the right to request that we correct any inaccurate information that we maintain about you.

Right to Opt Out

You have the right to opt out of the sale or sharing of Personal Information. The term “sale” as used under the CCPA may be different in scope than you imagine. For example, it may include the sharing of information in exchange for anything of value, which is not limited to the exchange of money. Additionally, certain conduct is not considered a sale, such as when personal information is shared with a service provider that is contractually prohibited from using the personal information for any purpose beyond the service specifically request.

We may disclose certain categories of information that we collect about you to third parties. This may include the use of third party analytical cookies or other technology that may be considered “sales” under the CCPA. Under the CCPA, if you are a resident of California, you have the right to opt out of such sales by clicking the “Do Not Sell My Personal Information” link in the footer of this page.

We are also required to process global privacy controls, which are opt-out preference signals initiated by the individual at the browser level. For more information about Global Privacy Controls, please visit here.

Right to Non-Discrimination

We may not discriminate against you because you have exercised any of the aforementioned rights, including by:

  • Denying you goods or services;
  • Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
  • Providing you a different level or quality of goods or services; or
  • Suggesting that you will receive different price or rate for goods or service or at a different level or quality of goods or services.

This includes the right of current and prospective employees not to be retaliated against for the exercise of their CCPA rights.

However, as permitted by the CCPA, we may offer you certain financial incentives. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value. Participation in a financial incentive programme requires your prior opt-in consent, which you may withdraw at any time.

Personal Information that We Collect, Use and Share

Here is a summary of how we currently collect, use and share Personal Information, and how we have collected, used and shared the information within the last 12 months.

In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Category A: Identifiers.
Examples: Real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
Collected: YES

Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories.
Collected: YES

Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, colour, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected: YES

Category D: Commercial information.
Examples: Records of personal property, products or Services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Collected: YES

Category E: Biometric information.
Examples: Physiological, biological and behavioural characteristics, that can be used to establish individual identity, such as iris or retina images, fingerprints, faceprints, and voiceprints, keystroke patterns or rhythms.
Collected: NO

Category F: Internet or other similar network activity.
Examples: Browsing history, search history, information regarding a consumer’s interaction with an internet website, application, or advertisement.
Collected: YES

Category G: Geo-location data.
Examples: Precise location, e.g. derived from GPS coordinates or telemetry data.
Collected: YES

Category H: Sensory information.
Examples: Audio recordings during training session
Collected: YES

Category I: Professional or employment-related information.
Examples: Past or current employment history and performance evaluations.
Collected: YES

Category J: Non-public personally identifiable information (as defined by FERPA).
Examples: Name, address, social security number, biometric record, other indirect identifiers such as date and place of birth or mother’s maiden name, and other information that is linked or linkable to a student sufficient to enable a third party to identify the student.
Collected: YES

Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behaviour, attitudes, intelligence, abilities, and aptitudes.
Collected: YES

Category L: Sensitive personal information

Examples: health information, racial / ethnic origin, political opinions, religious / philosophical beliefs, genetic data, biometric data, sex life / sexual orientation, mail, email and text message content, precise geo-location data, social security, driver’s license, state identification card, or passport number, account login, financial account, debit card, or credit card number.

Collected: YES

We obtain the categories of Personal Information listed above from the following categories of sources:

  • Directly and indirectly from our clients or their agents.
  • Directly and indirectly from consumers. For example, through information we collect from our clients while providing Services to them.
  • Directly and indirectly from activity on our websites. For example, from submissions through our website portal or website usage details collected automatically.
  • From third parties that interact with us in connection with the Services we perform.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your Personal Information to a third party for a business purpose. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.

In the last 12 months, we have disclosed the following categories of Personal Information for a business purpose:

Category A: Identifiers. Category B: California Customer Records Personal Information categories. Category C: Protected classification characteristics under California or federal law. Category I: Professional or employment-related information.

We disclose your Personal Information for a business purpose to the following categories of third parties:

Our affiliates.

Service providers.

Employers/Third parties to whom you authorise us to disclose your Personal Information in connection with products or Services we provide.

In the last 12 months, we have not sold any Personal Information. We have shared Personal Information with your Employer and our Service Providers as described above. Please note that the CCPA defines sale broadly; thus, for example, the fact that we use analytics tools on our websites may be considered a sale under current California law. As a result, even when we do not get paid for the information and the recipient uses the information for its own purposes, the mere disclosure of the Personal Information to the recipient may be considered a sale under the CCPA.

Exercising Your California Privacy Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Emailing us at, or

Calling us on 001.833.523.1171

Visiting our CCPA rights request page

Only you or a person that you authorise to act on your behalf may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child, to the limited extent we have information related to minors. We will confirm receipt of the request within 10 working days describing our verification process. We will respond to your request within 45 calendar days if we are able to verify your identity. Requests for deletion will require a separate confirmation that you want your information deleted.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorised representative.

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requester’s identity or authority to make the request.

Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Data Sharing for Direct Marketing Purposes

California Civil Code § 1798.83 further permits California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. If you are a California resident, you may ask us to refrain from sharing your Personal Information with certain of our affiliates and other third parties for their marketing purposes. Please tell us your preference by contacting us using the information below.

16. Your Virginia Privacy Rights

If you are a resident of Virginia, you have the right under the Virginia Consumer Data Protection Act, upon a verified request, to:

  • To confirm whether or not a controller is processing your personal data and to access such personal data;
  • To correct inaccuracies in your personal data;
  • To delete your personal data;
  • To obtain a copy of your personal data that you previously provided to us in a portable, and if technically feasible, readily usable format, if processing is carried out by automated means;
  • To opt out of the processing of your personal data for purposes of (i) targeted advertising, (ii) the sale of personal data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.

To exercise these rights, you may make a request to confirm, access, correct, delete, obtain a copy, or opt out of the processing of your personal data for targeting advertising, sale, or profiling by contacting us using the contact information below.

We may require you to confirm your identity and your residency in order to obtain the information, and you are only entitled to make this request up to twice annually. For emails, please include “Virginia Privacy Rights” as the subject line. You must include your full name, email address, and attest to the fact that you are a Virginia resident. We will process your request within 45 days or let you know if we need additional time or cannot process your request. If you make this request by telephone, we may also ask you to provide the request in writing so that we may verify your identity. If we are unable to honour your request for any reason, we will notify you of the reason within the request time period.

If we decline to take action on your request, residents of Virginia can appeal our decision by contacting us using the contact information below with the subject line “Virginia Privacy Rights Appeal” and we will review your request and respond with a written explanation of the reasons for our decision. If your appeal is denied, you may contact the Virginia Attorney General to submit a complaint.

17. EU Data Subjects

This section of our Notice applies if you are a data subject who resides or is located in the European Economic Area (“EEA”). We adopted this section to comply with European privacy laws, including the General Data Protection Regulation (“GDPR”). Any terms defined in the GDPR have the same meaning when used in this Section.

Depending on who you are in relation to us, we are considered either the “data controller” or the “data processor” of the personal information we handle under this Notice. For instance, we are considered a data controller for Site Visitors and Job Applicants, and a data processor for Users and Employers.

We hope to ensure that the Personal Information we possess is always accurate and therefore we encourage you to update your information in your own account in case any changes have occurred. We have listed below the rights that you may be able to exercise in respect of the processing of your Personal Information, subject to applicable law. We take every reasonable step to ensure that the Personal Information that we process are limited to the Personal Information that are reasonably required in connection with the purposes set out in this Privacy Notice.

If you are a resident of or located within the EEA, you have certain data protection rights. These rights include:

  • The right to access, update or delete the information we have collected from you. Whenever made possible, you can access, update or request deletion of your Personal Information by contacting us at the contact information below.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Information.
  • The right of restriction. You have the right to request that we restrict the processing of your Personal Information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Company relied on your consent to process your Personal Information.

Legal Basis for Processing Personal Information

We rely on the following legal bases for processing your Personal Information:

  • Processing of your Personal Data based on your consent for such processing. You have the right to withdraw your consent, as further described below.
  • Processing of your Personal Data that you provide to us when you register for the Service or when you otherwise send inquiries about our Service and processing of this data is necessary to respond to or implement your request prior to entering into a contract with us or a data controller that is using our Services.
  • We use account-related data to set up accounts for users in the Service and to administer and support those accounts (such as usernames, email address and billing information), provide you with access to the Service, contact you regarding your use of the Services or to notify you of important changes to the Service. Such use is necessary for the performance of the contract between you and us.
  • We may send you information by email or through other electronic communications on our new products or services or other promotions if you consent to receiving them. If you have not opted-in to these marketing emails, we do this either because we are relying on an exception to opt-in requirements or because of our legitimate interest to promote the success of our business.
  • Our use of data relating to your use of the Site and/or the Service, described above, is necessary for our legitimate interests in understanding how the Site and the Service are being used by you, to improve your experience on it and our Service offers.
  • We also have a legitimate interest in aggregating and/or anonymising or de-identifying the information that we collect through our Site and/or the Service and using this information for our business purposes, as described above.
  • When we process your Personal Data for our legitimate interests, we make sure to consider and balance any potential impact on you, and your rights under data protection laws. Our legitimate business interests do not automatically override your interests – we will not use your Personal Data for activities where our interests are overridden by the impact on you, unless we have your consent for our processing activities or those activities are otherwise required or permitted by law. You have the right to object to processing that is based on our legitimate interests, as further described below.

Retention of Personal Information

Company will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

All information you provide to us is stored on our secure servers or those of our third-party data storage providers.

Exercising Your Rights Under GDPR

If applicable, you may exercise any of your rights under the GDPR by submitting a verifiable data subject request to us by using the contact details below. You may make a request related to your Personal Information or on behalf of someone for which you have authorisation. You must include your full name, email address, and attest to the fact that you are a citizen or resident of the EEA by including your country of citizenship or residence in your request. We may require you to confirm your identity and/or legal standing for the request as well as your residency in the EEA in order to obtain the information. We will respond to your request within 30 days or let you know if we need additional time.

Please note that we will ask you to verify your identity before responding to such requests, and we may deny your request if we are unable to verify your identity or authority to make the request.

Should you wish to raise a concern about our use of your data (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority; however, we hope that we can assist with any queries or concerns you may have about our use of your Personal Information first by contacting us as follows:

EU Representative

We have nominated ePrivacy GmbH as our GDPR representative in the European Union and they can be contacted at:

ePrivacy GmbH
Große Bleichen 21
20354 Hamburg

18. Your Rights Under the UK GDPR

If you are based in the United Kingdom, the following provisions also apply:

UK GDPR means the Retained Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

If we share your personal data within Company or with third parties located outside the United Kingdom, we take steps to ensure that appropriate safeguards are in place to guarantee the continued protection of your personal data, such as by entering into the international data transfer addendum to the European Commission’s Standard Contractual Clauses, adopted by the UK Government under section 119A of the Data Protection Act 2018.

You have the same data subject rights as those for the EU listed above, except that references to the “GDPR” should be read as references to the “UK GDPR” and complaints should be filed with the UK supervisory authority, the Information Commissioner’s Office.

19. Individual With Disabilities

If you have a disability and need access to this Notice in a different format, please contact us at

20. Changes In This Notice

If we decide to change our Notice, we will post those changes to this Notice and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this Notice at any time, so please review it frequently. If we make material changes to this Notice, we will notify you here, by email, or by means of a notice on our home page.

Last Updated: 27 December 2022

If you have any questions or suggestions regarding our Notice, please contact us at:

Phone: 404.266.9368

Postal address:
One Midtown Plaza
1360 Peachtree St. NE, Suite 200
Atlanta, GA 30309

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